At National IAS Academy, we are committed to providing a smooth and transparent experience to our customers. Our cancellation policy is designed to be fair and considerate:
Cancellation requests will be accepted only within 24 hours of placing an order.
However, cancellation will not be permitted if the order has already been processed, completed, or dispatched—either by us or by our authorized vendors or representatives.
Cancellations are not applicable to special promotional offers or discounted programs provided by our marketing team. These offers are available for a limited time and are non-refundable.
If you believe the product received is not as described or not up to expectations, please reach out to our Customer Support Team within 24 hours of receiving the product. Our team will assess the issue and take appropriate action.
For online courses, a full refund of the course fee will be processed within 15 days of purchase, provided the request meets the terms and conditions outlined above.
Refunds will be initiated to the original payment method used at the time of purchase, and processing times may vary depending on your bank or payment provider.
If you have any further questions or concerns, please contact our support team at academy@mindlogicx.com
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